Terms & Conditions

We strive to provide accurate product descriptions and images. However:

• Colors may vary slightly due to monitor settings and lighting conditions
• Custom designs are subject to our review and approval process
• All measurements are approximate and may vary by ±2%
• We reserve the right to modify product specifications without notice

Order Acceptance

• All orders are subject to our acceptance and availability
• We reserve the right to refuse or cancel any order
• Prices are subject to change without notice
• Orders are not guaranteed until payment is processed

Payment Terms

• Payment is required in full before production begins
• We accept major credit cards, PayPal, and Shop Pay
• Custom orders require 50% deposit, with balance due before shipping
• All prices are in USD unless otherwise specified

• Custom designs require approval before production
• Changes to approved designs may incur additional fees
• Production time starts after design approval and payment
• Custom orders are non-refundable unless defective
• We retain the right to use custom designs for marketing purposes

• Shipping times are estimates and not guaranteed
• Risk of loss transfers to buyer upon delivery to carrier
• International orders may be subject to customs duties
• Expedited shipping available for additional cost
• Delivery delays due to weather or carrier issues are not our responsibility

Product Warranty

• LED neon signs carry a 2-year warranty against manufacturing defects
• Warranty does not cover damage from misuse, accidents, or normal wear
• Installation damage is not covered under warranty

Disclaimer

Products are provided "as is" without any express or implied warranties. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.

• All content on our website is protected by copyright and trademark laws
• Customers retain rights to their original custom designs
• We reserve the right to use product photos for marketing purposes
• Reproduction of our content without permission is prohibited

When using our services, you agree not to:

• Submit designs that violate copyright or trademark laws
• Use offensive, inappropriate, or illegal content
• Submit designs that could be considered defamatory or harmful
• Attempt to reverse engineer or copy our products
• Interfere with the operation of our website or services

Any disputes arising from these terms shall be resolved through:

• Good faith negotiation between the parties
• Binding arbitration if negotiation fails
• Governing law of the state where our business is located
• Exclusive jurisdiction in our local courts